Your computer is at risk: Real-Time Scanning: Off

I found that I had this problem with McAfee Anti Virus Plus. The real Time Scanning would turn itself off and despite me turning it back again would only stay that way for a few moments before turning off again.

I did a search on the Internet but could only find some old forum entries and posts. So I went to McAfee and under Tech support FAQ's which I hate and rarely find useful I found the page for "Your computer is at risk: Real-Time Scanning: Off " Document ID: TS100903. TS100903 from McAfee Site or as PDF from this site

I am running Windows XP with SP3 on an old Dell Desktop.

I had not installed any software nor restored the system in fact nothing but browsing so I was annoyed that McAfee decided to screw up.

Step 1 I had already tried that as that's how I found I had a problem!

Step 2 The Virtual Technician found two registry entries that needed fixing but that didn’t fix the Real Time Scanning issue.

Step 3 I tried to download the file oas-disabled-fix.cmd but I use Firefox and all I got was a page with this code

pushd "%CommonProgramFiles%\McAfee\VSCore"

mfehidin -i -x vscore.xml oas firecore scriptscan

popd

So I tried Internet Explorer which did download the file. But it still didn’t fix the problem.

Step 4 I read the long lists of incompatible software and couldn’t see anything that I was running that might conflict so moved on.

Step 5 Removal and re-install of McAfee.

Important!

Don’t start to remove McAfee until you are sure you can get to your account to download a new copy! Make sure you know your Username and Password before you remove the working version on your computer! (Part working is better than nothing working!)

I followed ALL the relevant Steps.

Removal of McAfee using Add/Remove Program

Downloaded and ran MCPR.exe(It opens a DOS window and on my machine took a while to complete but without any indication of operation so be patient.)

I didn’t get Cleanup Successful or Unsuccessful but did see a message to reboot so I guessed it was successful. Rebooted my machine.

Then I went to McAfee My Account and downloaded and installed the new download and Hey Presto the problem was fixed!

It took a couple of hours to go through all the steps but it DID solve the problem, Real Time Scanning now stays on.